Help / FAQ

Orders

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payment through PayPal.

Do you sell Gift Cards?

Unfortunately we do not sell gift cards.

 

Shipping

Where do you ship to?

We ship to almost every country in the world.

What does shipping cost?

Because some things are better free, we decided to cover the costs and offer free shipping on all of our products.

How long does shipping take? What shipping methods do you use?

All orders are shipped via USPS. Please allow between 2-4 business days for orders to be processed after your purchase is complete.

Domestic Shipping (within the USA)

  • Standard Shipping: 5-10 business days

    International Shipping (varies per country)

    • Standard Shipping: 3-5 weeks (customs processing times vary)

      I live outside of the USA, will I be charged additional customs fees or import taxes?

      There is a chance but every country has different regulations on how they handle imported goods. We recommend you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.

      Can I track my order?

      Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.

       

      Returns & Exchanges

      What is your return policy?

      We want you to be 100% satisfied with your purchase. If we made a mistake or the item arrived defective, please contact us here and we will send you a new one. Note that we do not send any refund. In order for us to send you another item, you need to send us a pphoto of the defective item, showing clearly where the fault is. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you any refund or exchange. 

       

      Products

      Do you manufacture your products in-house?

      While we do all of our design in-house, we don’t do our own manufacturing. We partner with great manufacturers all across the US for each of our products.

      Still have other questions?

      For additional information about us please use the contact form.